This is an excerpt of an article by Gardiner Morse in the Harvard Business Review. You may expect an article like this to appear only in psychology journals but it’s becoming clear that psychology is taking a prominent role in the workplace: Chances are good there’s a psychopath on your management team. Seriously. I’m not talking [...]
Continue reading...Saturday, April 28, 2007
The larger the company the less agile they become. This is a basic truism of business that I doubt anyone would argue with. In fact, companies often spend millions of dollars trying to improve processes, streamline workflows, and reduce unnecessary staff - all with the aim of becoming more agile, more competitive. Smaller companies can [...]
Continue reading...Wednesday, April 4, 2007
A classic from 2004: The move to outsource white-collar jobs is moving up the company hierarchy to the incompetent manager level. Many US companies are discovering they can find management talent abroad that is just as clueless as the homegrown variety. India has proven to be adept at producing managers who are skilled at not [...]
Continue reading...Friday, March 16, 2007
I was going to write about some recent consulting experiences, but remembered that I’ve already written about this. I think these rules may be timeless. Like viruses that have been on the earth since the beginning of time, these rules (and many others) have infected business since the industrial revolution. Here is a roundup of [...]
Continue reading...Wednesday, February 21, 2007
I worked at McDonald’s when I was a sophomore in high school. I had to get up at like 4:30 every Saturday morning to work the breakfast shift. It was right next to a mall and was slammed every morning. There was this manager - he was the one that put together all of the [...]
Continue reading...Friday, January 26, 2007
My interest in ECM (enterprise content management) is purely based on the value it can deliver to the business. I think much progress has been made, but the focus is still very much on technology. I would start with your users and ask them what would make their lives easier - that would be my [...]
Continue reading...Wednesday, December 22, 2004
I guess it’s true that things do come around again. If you’re as old as me, you may remember the very early days of the web. The web was built around individual webmasters with single HTML pages with massive amounts of information on an endless page that scrolled on forever. There was usually a long [...]
Continue reading...Friday, September 24, 2004
There is an excellent new article over at Knowledge@Wharton, Teamwork in a Shock Trauma Unit: New Lessons in Leadership. This is an lesson in what can happen when even one member of the team is out of sync. I was at a symphony a few weeks ago and marveled at the precision and team work that [...]
Continue reading...Saturday, August 14, 2004
I was interviewed by IT Business Edge a couple of weeks ago. It’s a great little weekly newsletter for IT professionals. One of the questions they asked me was, “Do you have any KM horror stories you’d care to share with us?” I had more than one to chose from, but chose to highlight the [...]
Continue reading...Friday, June 25, 2004
Matthew returns to CMS Watch to argue that you should endeavor first to support the practical needs of distributed workers for completing projects. Read more…
Continue reading...
Wednesday, June 6, 2007
0 Comments